Guidance Note 700 (ab)
THE MEASUREMENT OF THE ACCESS TO FINANCIAL SERVICES ELEMENT OF B-BBEE AS IT RELATES TO BANKS ELECTRONIC ACCESS
This note serves the purpose of providing guidance to the measurement of Electronic Access. Electronic Access aims to measure the penetration of an identified client base with monthly income of R5 000 on identified channels which will be used as a measure of access for mobile (cell phone) banking, internet banking and others
For further information you can download the full document.