fstc-logo

Guidance Note 500

Consumer Education


Introduction

Consumer Education is the process of transferring knowledge and skills to consumers, future consumers and potential consumers for individual well-being and the public good. The intended outcome of the process is the development of the individual and small business consumer’s knowledge and understanding of the financial sector and its products and services. Consumer Education will include programmes that are aimed at empowering the broader consumer as referenced above with knowledge to enable them to make more informed decisions about their finances and lifestyles including the financial health of their business ventures.

The purpose of this document is to detail the standards required for Consumer Education programmes.


For further information you can download the full document.